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Is there a free trial available?

Yes! Every new user gets a 7-day free trial to fully explore Sandcastles. You can try it risk-free and cancel at any time during the trial to not get charged.

Who is Sandcastles for?

Sandcastles is built for anyone looking to grow faster on social media. Whether you’re just starting out or scaling up, we take the guesswork out of content creation and give you proven viral frameworks that work.

Do I have to connect my social media accounts?

Nope, it’s totally optional. You’ll still get plenty of value without connecting them, but syncing your accounts will help us tailor your insights even better.

How much does Sandcastles cost?

Plans start at $39/month when billed annually on the Pro plan. For a full breakdown, check out our pricing page.

What are the usage limitations on my plan?

You get credits to use every month. These credits go towards three actions: analyzing videos, writing scripts, and submitting new channels. Every action costs 1 credit.

How many creators can I track?

It varies by plan. You can track 50 creators on the Pro plan, 100 on Visionary, and up to 1000 on Titan.

Can I switch between plans?

Absolutely. You can upgrade or downgrade your plan anytime.

How do I cancel my subscription?

You can cancel anytime by heading to Settings and opening the billing portal.

What’s your refund policy?

We give all new users a 7-day free trial where they can explore the full functionality of Sandcastles. As such, we unfortunately do not offer refunds on our subscription plans.

Can I pause my subscription temporarily?

At this time, we don't offer the ability to pause your subscription. If you need to take a break, you can cancel your plan and easily re-subscribe when you're ready.

I haven’t received my verification email — what should I do?

Not to worry! Just send us an email at support@sandcastles.ai and we’ll help you out.

How do I create an account?

To get started, simply click the "Try it free" button below and sign up with your email or Google/Apple account, as simple as that.

How do I reset my password?

Can't log in? Just click "Forgot password" on the login screen and follow the steps reset it.

Can I change the email address on my account?

This feature isn't available yet.

How do I enable two-factor authentication (2FA)?

While we don't currently support two-factor authentication (2FA), you can use passkeys to add an extra layer of security to your account.